2020 strategic directions: Water report

This report – melding analyses of leading experts and a survey of nearly 300 stakeholders in the North American sphere of water and wastewater – examines the issues and trends impacting today’s water industry at a time when matters couldn’t be more complex.

While the added complication of COVID-19 has further strained the bottom lines of many water utilities, this moment of crisis provides the opportunity to accelerate innovation in strategy, operations and funding. Utilities will need to unleash the value of data in their operations by using analytics and other technologies to drive better decision-making, optimize and prioritize system investments, and drive cost efficiencies that propel sustainable and resilient systems.

In addition to digital water’s influences on the water industry, and other key issues, the report examines:

• Aging infrastructure
• Water reuse
• Water affordability
• Climate Change as a key concern for water
• The aandemic affecting the water sector