Good practice for delivering flood-related information to the general public

This document contains a compilation of good practices in communicating flood-related information to the general public. It also includes a review of the current practices, the kinds of information in a flood warning, several broadcast technologies(internet, mobile phone, telephone,newspaper, tv, radio, public broadcasts in the street), dissemination frequency, phasing/co-ordination, synchronicity and conflicting disseminations, as well as training and education, both of the provider staff responsible for informing the general public, as well as education of the general public itself.