Australia's beloved weather website got a makeover - and infuriated users
Affectionately known by Australians as the Bom, the agency's long-awaited website redesign went live that morning, more than a decade after the last update.
Within hours, the Bom was flooded with a deluge of complaints. The hashtag #changeitback went viral.
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With more than 2.6 billion views a year, Bom tried to explain that the site's refresh - prompted by a major cybersecurity breach in 2015 - was aimed at improving stability, security and accessibility. It did little to satisfy the public.
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Exactly a week after the debacle, the acting head of the agency was forced to apologise. There were concerns that people had been underprepared for storms in Queensland because of the site's poor usability.