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Author(s): Abhilash Panda Erick Ariel Gonzales Rocha Gianluca Pescaroli Jeffrey M. Keisler Elizaveta Pinigina Benjamin D. Trump Igor Linkov

The case for hiring a Chief Resilience Officer

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When disruption strikes a modern enterprise, the greatest damage often comes not from the initial event but from how failures spread through connected systems. A technical fault takes down digital infrastructure. That outage halts operations, delays products and services, and disrupts customers. Financial losses and regulatory consequences follow. Each failure may start in a specific system, but its effects spread across entire organizations.

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