Lessons management
Australian Disaster Resilience Handbook Collection: Handbook 8
Lessons management is an overarching term that refers to collecting, analysing and disseminating experiences from operations, exercises, programs and reviews. A consistent approach to the management of lessons is an essential component for an organisation to become a learning organisation. Organisations are seen to be learning when their structures, systems and cultures are able to evolve based on past experiences.
Interoperability of lessons management systems across agencies, sectors and jurisdictions will facilitate information sharing and national analysis. Interoperability does not mean we all have to be the same; it does mean that we can share information and understand each other. A common language and similar information systems can help aggregate information so that it is accessible, and can be analysed and interpreted. This will facilitate the horizontal and vertical exchange of information between sectors, agencies and jurisdictions – all of which will improve and promote national analyses.
The model for managing lessons used in this handbook consists of four steps:
- Collection
- Analysis
- Implementation
- Monitoring and review
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