Plan

Plan
Consider exactly what you aim to achieve with your communication, how it will happen, and why you think it will work.

Top tips:

  • Set a goal that defines the change you want to achieve
  • Set objectives that help reach your goal, defining how that change will happen, based on evidence-based insights
  • Make your goal and objectives SMART: specific, measurable, achievable, relevant, and time-bound
  • Identify audience(s) through demographics, psychographics, knowledge, experience, mental models, influence, and more.
  • Prepare 'talking points' (or messages) that encourage sharing knowledge, informed discussion, debate, and decision-making.