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  • A Likert scale-based model for benchmarking operational capacity, organizational resilience, and Disaster Risk Reduction
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A Likert scale-based model for benchmarking operational capacity, organizational resilience, and Disaster Risk Reduction

Source(s):  International Journal of Disaster Risk Science (IJDRS)

This article introduces a simple-to-use rating tool that can be used for benchmarking responses in questionnaires, for example, for assessing disaster risk reduction, gaps in an operational capacity, and organizational resilience.

The authors aim, in particular, to support applications in contexts in which the target groups, due to cultural, social, or political reasons, may be unsuitable for in-depth analyses that use, for example, scales from 1 to 7 or from 1 to 10.

The scale has been developed to provide a flexible assessment for contexts in which there are constraints that prevent one from conducting a wider and more complex analysis. The approach does not pretend to be exhaustive, but it provides a practical and flexible reference method for benchmarking that can be adapted to the context in which it is used.

 



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  • A Likert scale-based model for benchmarking operational capacity, organizational resilience, and Disaster Risk Reduction
  • Publication date 2020
  • Author(s) Pescaroli, Gianluca; Velazquez, Omar; Alcantara-Ayala, Irasema et al.
  • Number of pages 6 p.

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